Privacy Policy

Last Updated: July 26, 2025

At Apex Consult UK, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect the following types of information when you visit our website, contact us, or use our services:

Personal Information: Name, email address, phone number, and other contact details you provide when you contact us or submit forms on our website.
Business Information: Company name, job title, industry, and other business-related information you provide.
Technical Information: IP address, browser type and version, time zone setting, operating system, and platform of devices you use to access our website.
Usage Information: Information about how you use our website, including page views, time spent on pages, and navigation paths.
Cookie Information: Information collected through cookies and similar technologies. For more information, please see our Cookie Policy.

2. How We Use Your Information

We use your personal information for the following purposes:

To provide and improve our consulting services
To respond to your inquiries and communication requests
To manage our relationship with you
To send you information about our services, events, or other business-related communications (with your consent where required)
To comply with legal obligations
To protect our rights, property, or safety, or that of our clients or others
To analyze and improve our website and services

3. Legal Basis for Processing

We process your personal information based on one or more of the following legal grounds:

Consent: Where you have given explicit consent for us to process your data for specific purposes.
Contract Performance: Where processing is necessary to fulfill a contract with you or to take steps at your request before entering into a contract.
Legal Obligation: Where processing is necessary to comply with our legal obligations.
Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, provided your fundamental rights and freedoms do not override these interests.

4. Data Sharing and Disclosure

We may share your personal information with the following categories of recipients:

Service Providers: Third-party vendors who provide services on our behalf, such as website hosting, data analysis, payment processing, and customer service.
Professional Advisors: Accountants, lawyers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
Regulatory Authorities: Government and regulatory bodies, law enforcement agencies, courts, and other authorities when required by law or regulation.
Business Partners: In connection with a business transaction such as a merger, acquisition, or sale of assets.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

5. Data Security

We have implemented appropriate security measures to prevent your personal information from being accidentally lost, used, accessed, altered, or disclosed in an unauthorized way. We limit access to your personal information to those employees, agents, contractors, and other third parties who have a business need to know.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, and the purposes for which we process your personal data.

7. Your Rights

Under the UK GDPR, you have several rights regarding your personal information:

Right to Access: You can request a copy of the personal information we hold about you.
Right to Rectification: You can request correction of any inaccurate personal information we hold about you.
Right to Erasure: You can request that we delete your personal information in certain circumstances.
Right to Restrict Processing: You can request that we restrict the processing of your personal information in certain circumstances.
Right to Data Portability: You can request the transfer of your personal information to another party in certain circumstances.
Right to Object: You can object to the processing of your personal information in certain circumstances.
Right to Withdraw Consent: You can withdraw consent at any time where we rely on consent to process your personal information.

To exercise any of these rights, please contact us using the details provided below.

8. International Transfers

We primarily process personal information within the United Kingdom. However, we may transfer your personal information outside the UK when necessary for the purposes described in this policy. When we do so, we ensure appropriate safeguards are in place to protect your personal information.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised "Last Updated" date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Apex Consult UK
27 Fleet Street
London EC4Y 1AA
United Kingdom
Email: [email protected]
Phone: +44 20 7946 0802

11. Complaints

If you are not satisfied with our response to your concern, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues. You can contact the ICO at:

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
Website: https://ico.org.uk/
Telephone: 0303 123 1113